Hello.
I created “learnitworkspace” on jira wirh my email which is learnitworkspace@gmail.com.
I invited some team members and one of them has hijacked permissions is now the org admin for some reason. I do not remember assigning them as org admin. Now, I don’t have access to my own workspace I created and need to restore myself as org admin so I can remove the impostor.
I can confirm my email personal info and anything else that’s needed to gain access again as org admin so I can manage my users.
Thank you.
Hi @LearnIt I can see that you are the billing contact of this site, but not a site-admin, nor an organization admin. I created a ticket on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-985950
So that our support team can see if they can help here.
Andy
Hi @LearnIt
Has the user removed you as an Org Admin?
If yes, you'd have to contact Atlassian to discuss this further, which you can do via https://support.atlassian.com/contact/#/
However, you have listed you're on a Free plan - so I've also mentioned it to Atlassian :)
Ste
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Hi @LearnIt
If you're on a Free instance, you only have Community support as an option.
However, I've mentioned this to Atlassian directly, so they can review the situation. But their response won't be immediate.
Ste
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Usually they respond on here, or through a ticket - either way, you should get an email notification :)
Ste
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