Canned "texts" for the description field

[Christopher Krause]

Hello everyone,

We have recurring text blocks in our ticket descriptions in JIRA that we use again and again. Unfortunately, I don't see any ways to quickly insert such recurring texts into JIRA tickets.

Are there no internal solutions for that?

With addons, I have only found solutions to insert text blocks in ticket comments, but not in description fields. For example:

For example: We need to define new documents and we always need to add the following definition to the ticket description:

Name: [date]_XY.pdf
Name in dropdown: Document XY
Description: Document XY
Folder: Folder A / Folder B / Folder C Other
Visibility: Only visible internally / Visible externally
Optional: (where in the dropdown should the document be inserted)

I hope that I could explain what I mean.

[Mateusz Krawczyk]

Hi Christopher,

This should do the trick:
https://deviniti.com/support/addon/cloud/issue-templates/latest/static-variables/

Best regards, Matt