Can you restrict email notifications to only show the customer a preview of the comment?

[Jason Lightfoot (8144)]

When we send the email notification to a customer upon a public comment, I would like to restrict sending the entire content of the update.   I would like to restrict that down to 15 characters with a "..."  so that they could log in to see the entire message.

Example:  

Internal employee gives public update: "We have restarted the AMXWEB01 server.  It is back up and running. "

The email notification we want to provide is : "We have restarted.... "

The customer would get a preview only for the update and would have to log into the system to see the full public comment.

[Joe Pitt · Accepted solution]

Not out of the box. 

[Jason Lightfoot (8144)]

Darn!  Thanks for the quick response!  Any plugin suggestions out there?