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Edited

I tried to reset my username and password but the recovery email is not being sent

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Hi @Ahmed Mohamed (amohamed2578) ,

welcome to the atlassian community!

We need to know if you are on a cloud or data center instance. Please could you provide your instance url?

Fabio

Hi Fabio, thanks for the response. Here's the link: http://12.54.157.44:8080

It's a local instance. Please ask to a JIRA Admin within your company. 

Ciao,

Fabio

Like Nic Brough _Adaptavist_ likes this

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