Can't deactivate a user

This article doesn't help:

https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser

I don't see deactivation option in user profile although I am a site administrator.

> To deactivate a user account:

  1. Locate the user in theUser browser (seeViewing Usersabove) and click theirEditlink in theOperationscolumn.
  2. In the resulting form, clear the Activecheck box.

There is no such checkbox!

Please help.

1 answer

1 accepted

That page seems to be for JIRA standalone. You're probably looking for this one: https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users

Thank you, that is the right help page.

But when I revoke user's access to Jira... all his logged work disappeares from reports. While I need those data to be stored.

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