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Can't create my domain

Hello, 

 

I signed up to Jira software to download it for free but I can't get through the step where I enter my domain name. The thing crash every time (see the capture). 

Thank you, 

 

Lisa 

Capture d’écran 2021-02-25 à 11.58.55.png

1 answer

1 accepted

1 vote
Answer accepted
Jack Community Leader Feb 25, 2021

Is this Server solution? If so I have to wonder if this is because they have stopped selling Server for any new customers. https://www.atlassian.com/migration/faqs

This is for Cloud Free Jira Software 

Jack Community Leader Feb 25, 2021

Thanks Lisa I couldn’t translate the image and you indicated “downloaded” so was unsure. In any event, can you translate the error message ? Ultimately you may need to contact Atlassian Support and if you do likely you will need to do so under the billing question option since you are not yet a customer and intend to be free which does not have official support.

Thank you ! I finally received an email with the creation of the domain.. that was just a bug.. 

Dirk Ronsmans Community Leader Feb 25, 2021

@Jack 

Just to teach you a little French!

"A problem has occurred, please wait a few minutes and try again" :)

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