Hello everyone! For some reason, I can't access my company's JIRA. My access was granted already by the administrators.
I've tried using another browser, switching the Wi-fi network, and clearing the cookies without success.
Does anyone know how to solve this? Accessing JIRA is critical to my work so this is a high-priority issue to me.
OK so that means you’re on a free version. Now you indicated the administrators had given you access is that correct? Assuming so and your administrators and others are able to access the site then somethings wrong with the URL that you were accessing. I would work with your administrators to understand where the problem might lie. If no one can access the site and that is a different story. In that case I would still go to that same Atlassian support site but use the billing option and see if you could get some assistance there. Finally if you are not approved then you can’t get support and your administrators need to work with Atlassian support on this.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events