Can icons be displayed in a dashboard?

I have a custom field called IC SLA that is displayed in a gadget. This field is basically the same as the Time to first response field, but when I look at the field in a filter, I can see the icon as part of the field that shows whether the SLA was met, not met, paused, or still in progress.

However, when I add this field to a gadget on a dashboard, I only see the time left for the SLA and the icon that displays whether the SLA has been met is not visible.

Is this expected behavior? Is there a way to display the icon on the dashboards?

2 answers

What kind of gadget is it?

It's a Filter Results gadget. I think the problem is that this is related to the Service Desk and this is controlled by the Service Desk plugin, but if someone could confirm, that would be great.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 14, 2019 in Jira

Updates to jira.atlassian.com give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

552 views 1 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you