Can attachments from emails be disabled for a project?

We have 2 projects where users update their issues by email (rather than logging into JIRA) and each time they do the png files (contained in the default email signature) are added to the issue as attachments. Is there anyway to prevent this as because there are at least 3 images for each signature it means the owner has to scroll through lots of irrelevant image attachments before getting to the comments? Thanks a lot!

2 answers

1 accepted

1 vote
Accepted answer

Hi Helen,

If you want such flexibility now, JEMH can blacklist specific attachments wherever they come from, eg email signature images.

There is also a How To showing how to set this up.

This sounds exactly what we want. I'll get onto my colleagues about the plugin.

1 vote

I raised a new feature request on behalf, Helen. You can track it here:

https://jira.atlassian.com/browse/JRA-35454

Thanks for your help!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,321 views 5 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you