Can a self hosted Bamboo server be integrated with an OnDemand JIRA server?

I'm trying to follow the instructions from here to integrate a self hosted Bamboo server with an OnDemand JIRA server:

https://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+JIRA

When adding an Application Link on the Bamboo Server I get this error:

Username or password are wrong or you don't have administrator rights for the remote application.

I've doubled checked I can log into JIRA with the account given, the URL is correct and the account has access to the JIRA admin page. How can I troubleshoot the problem? Is it even possible to link these two servers?

The JIRA server seems to have the Bamboo plugin installed by default but disabled. If complete integration isn't possible, are there at least some integration options which don't involve moving to a self hosted JIRA?

1 answer

1 accepted

Hi there,

I'm sorry to say that it isn't possible to connect external applications to OnDemand instances, so you wouldn't be able to connect a 'behind the firewall' instance to an AOD instance at this moment because configuring Trusted Applications is a restricted function in AOD at this time and this is why this integration is failing for you. Please see our documentation on restricted functions in OnDemand for more information: https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

All the best,
John

Whilst this was true at the time of writing, it is now possible to connect a self-hosted Bamboo server with JIRA OnDemand using an OAuth application link. More (generic) information about how to do this can be found here:

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,337 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot