Can a self hosted Bamboo server be integrated with an OnDemand JIRA server?

I'm trying to follow the instructions from here to integrate a self hosted Bamboo server with an OnDemand JIRA server:

When adding an Application Link on the Bamboo Server I get this error:

Username or password are wrong or you don't have administrator rights for the remote application.

I've doubled checked I can log into JIRA with the account given, the URL is correct and the account has access to the JIRA admin page. How can I troubleshoot the problem? Is it even possible to link these two servers?

The JIRA server seems to have the Bamboo plugin installed by default but disabled. If complete integration isn't possible, are there at least some integration options which don't involve moving to a self hosted JIRA?

1 answer

1 accepted

1 vote
Accepted answer

Hi there,

I'm sorry to say that it isn't possible to connect external applications to OnDemand instances, so you wouldn't be able to connect a 'behind the firewall' instance to an AOD instance at this moment because configuring Trusted Applications is a restricted function in AOD at this time and this is why this integration is failing for you. Please see our documentation on restricted functions in OnDemand for more information:

All the best,

Whilst this was true at the time of writing, it is now possible to connect a self-hosted Bamboo server with JIRA OnDemand using an OAuth application link. More (generic) information about how to do this can be found here:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,018 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you