I need to know if there is any way to comment in a ticket from a jira notification, i mean, when i notify to the client that i need actions from them via jira notifications, i want to recieve the comment/attached file/anything in the ticket when they reply to the mail. Thanks.
hi @Adrian Criado yes it can be done.
If you are using jira service management/desk check out the following link
Else you can configure mail handlers to do the same in jira software or core
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