Can I regenerate an appTrustCertificate? - Application Link Issue

I receive the following error when trying to configure JIRA/Confluence as trusted applications to one another:

Unable to retrieve the application's certificate: Invalid response code of 500 returned from:http://www.xxxx:8090/confluence/admin/appTrustCertificate

It appears the following error may have something to do with it:

2013-07-08 18:16:27,789 WARN [http-8090-7] [applinks.core.auth.AuthenticationConfigurator] configureAuthenticationForApplicationLink Failed to initialize authentication provider 'com.atlassian.applinks.api.auth.types.TrustedAppsAuthenticationProvider'. Trying to use another one.
 -- url: /confluence/rest/applinks/1.0/applicationlinkForm/createAppLink | userName: sysadmin | referer: http://xxxx.xxxx.xxxx.xxxx.xxxx:8090/confluence/admin/listapplicationlinks.action
com.atlassian.applinks.spi.auth.AuthenticationConfigurationException: Error configuring peer: Response code: 500:

Any ideas how to resolve this? I believe it's preventing some gadgets from working correctly (Specifically Jira Issues Calendar).

Thanks,

Trevor

1 answer

1 accepted

2 votes

Hi Trevor,


It might be possible that you're encoutering the issue which is describe in this KB https://confluence.atlassian.com/display/CONFKB/Cannot+Add+JIRA+as+a+Trusted+Application+Due+to+Multiple+Trusted+Applications. You can refer to the document for the explanation and the resolution for it.

Hope this helps.

Kind Regards,

Jing hwa

Huge thank you! EASY fix and it worked like a charm.

Hey @Jing Hwa Cheok - Thanks for your Answer! Worked great for my client as well, JIRA 6.3.15/Confluence 5.7.1 migrated from OnDemand/Cloud. -wc

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