CSV Import Doesn't Load All Watchers

Paul March 28, 2018

Hi,

I have a CSV file, which loads all the issues but there is a problem with watchers.

I have 3 columns for watchers but only 1watcher is loaded. The other 2 give the error “Watcher aaa@bbb.com' doesn't have an account in JIRA”

However:

  1. User does exist in JIRA – I search for it in user management and it is found.
  2. When I try to add manually the same user to an issue as a watcher, there are no problems.
  3. I use JIRA Admin account

Any idea what is wrong?

Thanks in advance,

Paul

1 answer

0 votes
Andrea C
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November 28, 2019

Which field did you map it to ?  I can't find a match during the load.  I believe you should create one column for each name.  

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