currently we try to mirror and external data base ("IBM rational change" based) in Jira, for easy filtering and change statistics. For this reason we want to synch every week 1-2 times with an CSV import.
The person who triggers this synch is in this case no admin, which makes the Jira "CSV File Importer" not a viable option, even if that tool would have exatly the needed functionality.
Does anyone know a solution for this process?
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