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CREATE and UPDATE Tickets from CSV - without admin rights

Sraljo Jo I'm New Here Oct 17, 2019

Hi All,

currently we try to mirror and external data base ("IBM rational change" based) in Jira, for easy filtering and change statistics. For this reason we want to synch every week 1-2 times with an CSV import.

The person who triggers this synch is in this case no admin, which makes the Jira "CSV File Importer" not a viable option, even if that tool would have exatly the needed functionality.

Does anyone know a solution for this process?

Best Regards 

Lars

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