JIRA Service Desk does not have KPI statistics or reports. It have SLA metrics, which are similar in some ways.
There are some third-party plugins that could help you on achieve what you need, as the one in the link below: https://marketplace.atlassian.com/plugins/com.valiantys.jira.plugins.reporting
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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