JIRA Service Desk does not have KPI statistics or reports. It have SLA metrics, which are similar in some ways.
There are some third-party plugins that could help you on achieve what you need, as the one in the link below: https://marketplace.atlassian.com/plugins/com.valiantys.jira.plugins.reporting
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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