Bulk update issue not updating

I am doing a bulk update of issues where I am updating a customer field that is a Select List single choice.  I go through all 4 steps and it says that it worked, but the field on each of the issues is not updated.

I can update this filed if I open each ticket individually. (not going to happe…lol)

Does anyone know what I may be doing wrong?

Do you need more info?

1 answer

1 accepted


Can this.  I have been trying this for days.  I post this and then give it another go and wow ir works.

Must have not been holding my tongue the right way.

All working now.

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