Board dissapeared

Derya Dinç February 6, 2025

My Board was full of issues and people last night. This morning it is completely empty. I can see the people and tickets on issues. But the board is wiped. How can I fix this? 

2 answers

1 vote
Vishal Biyani
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February 6, 2025

@Derya Dinç 

From the limited information that you have given, your issue is issues exist but are not appearing on the board.

Did you check if the queries associated with the board have been changed by mistake? 

Derya Dinç February 6, 2025

Screenshot 2025-02-07 095005.pngScreenshot 2025-02-07 094943.png

 

My board is empty but I can see them at configure board (just the completed ones gone away it seems) and I dont have any filters or anything.  How do I check queries associated with the board? 

Vishal Biyani
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February 6, 2025

if you go to configure board, in General section, you will see Board filter section.

 

Also, can you confirm if this is a team managed or company managed project?

Derya Dinç February 6, 2025

It is a team managed project. I dont have any filters but when I check from filters I find something I cannot delete but when  Iremove it temporarily I can see the issues. Just not on the board. It doesnt let me remove this filter. 

 

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Vishal Biyani
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February 6, 2025

Would you be able to share the screen shot of your board?

Is your board of type kanban?

Derya Dinç February 6, 2025

Yeah it is kanban. it was full last night. no idea where they all disappeared today. 

 

12333.png

Vishal Biyani
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February 6, 2025

As Trudy mentioned, Done issues may be going out of view automatically.

Can you try editing one of the Done issue, so that its updated date changes, and see if you can see that issue?

Derya Dinç February 6, 2025

it is not just Done issues. it is all of them. all disappeared

0 votes
Trudy Claspill
Community Leader
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February 6, 2025

Hello @Derya Dinç 

Welcome to the Atlassian community.

It appears that you are using a Kanban board. Is that correct?

Do you have the Backlog screen enabled for the board?

For a Team Managed project issues in the right most column will automatically be hidden from view when the have been in that column for two weeks or longer. You said the completed issues are gone. Does that automatic hiding account for their disappearance?

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