Average Time in Status Gadget

Supriya.Mandale September 30, 2022

Hi ,

Average time in status gadget shows average time issue was at particular status. 

It there any way it should stop counting when issue is certain status?

for eg 

Open-> In development-> In testing->Done.

here when issue is in In Testing status time should not be counted. for all other status it should count.



5 answers

1 vote
Amelie Allen
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April 17, 2024

Wow, lots of marketplace solutions. Any Atlassian solutions?

1 vote
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 1, 2022

Hi @Supriya.Mandale 

If you would be interested in a mktplace solution, you can try out our plugin,

Time in Status Reports 

The add-on provides the time in each status for the entire lifecycle of the issue. You can also combine your statuses to define your lead/cycle/resolution time and also extract the transitions history of the issues. The main features of the app are as below

  • More than 8 types of Time in Status Reports. Excel Export available for all status reports.
    • Time in Status
    • Time with Assignee
    • Time in Status with Assignee
    • Time with Assignee per Status
    • Status/Assignee Count
    • Multiple Transition Reports
    • Avg Time reports
  • Status grouping
  • Save your reports
  • CSV Export
  • Multiple chart types


0 votes
Emre Toptancı _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 3, 2022

Hello @Supriya.Mandale ,

If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png  tisCloud_AssigneeDuration.png     

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.


The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png

Using Time in Status you can:

  • See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
  • Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
  • Export your data as XLS, XLSX, or CSV.
  • Access data via REST API. (for integrations)
  • Visualize data with various chart types.
  • See Time in Status reports on Jira Dashboard gadgets



0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 30, 2022

Hi @Supriya.Mandale ,

Unfortunately, what you are looking for is not possible with the built-in functionalities of Jira.

For this exact need we developed Status Time Reports app. By default, it provides reports on how much time passed in each status. You can group statuses to get time spent only on certain statuses, in your case "Open" and  "In development". Below is the video showing how to group statuses inside the app.

Lead Time for Each Issue in Jira

Here is the online demo link , you can see it in action and try without installing the app. If you are looking for a free solution, you can try the limited version Status Time Free app. Hope it helps.

0 votes
Clark Everson
Community Leader
Community Leader
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September 30, 2022

Hi @Supriya.Mandale ,

The built in functionality of Jira doesn't allow for this. You would need to get an app that does better time tracking in Jira to allow for more customization. The out of the box options are pretty limited as in most cases the functionality in-built is designed around using Agile in what I would term "the proper way". In this case the proper way would be time tracking isn't really in line with the agile manifesto, though it can be extremely useful.

But as there are so many uses cases in the world, using agile "the proper way" is not usually possible and thats where the market place comes in.

Something like this app would work as it has more customizations but there are many options: https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=server&tab=overview


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