Automation rule not working

Jason Chayer
Contributor
December 16, 2024

I set up an automation rule, looked at the operations, shows it was successful, but not seeing the results on the corresponding issue.

My rule is set up where if the Figma field is updated, the subtasks of that issue will get their Figma field updated as well.

 

Thoughts?

1 answer

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Kit Friend
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 16, 2024

@Jason Chayer  does the history on the target issue show the updates? 

 

I assume the audit log is showing a successful run based on your comment - does it specifically identify the issue being updated when you expand the detail on the log entry? 

Jason Chayer
Contributor
December 16, 2024

@Kit Friend - correct that the audit log shows successful run, but does NOT show an update on the history of the log entry on the issue itself.

 

Kit Friend
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 16, 2024

Does the audit log entry specifically list the issue you're expecting? It could still be running successfully but not act on the issue if there's something awry with the rule. 

If you can share a grab of your rule and the expanded audit log I'll have a think :) 

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