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Automation for Jira Cloud - clone issues and copy attachments

I have created a rule that clone Bugs from one Project to another one.
I can update files during the clone step(see attached image), the only thing that can not find how to do is to copy the attachments from the original Bug to the clone one.
Any suggestions are welcome



2 answers

1 accepted

4 votes
Answer accepted
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 24, 2020

Automation doesn't currently support manipulating attachments in Jira Cloud. Unfortunately Jira Cloud doesn't have APIs around the management of attachments so we're not able to implement this just yet.

There is an open issue tracking the implementation of this feature here:

We really need this feature!

Like # people like this

yes agreed , we really need this feature , how soon can we get this feature rolled out 

Like # people like this

We need it too! 

Like # people like this

We need it too! 

Like # people like this

I join the request. Some update?

Like Max Seelig likes this

This really creates problems in our flow.

Any ETA for this?

Hi There,


Missing this functionality from the Server version of this app. Any update?

Is it possible to have somehow JIRA show the linked attachment from the original issue?


Missing this feature from cloud version.

+ 1 

Any updates here?

Kristina Radeva
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 18, 2021

+1 need this feature!

+1 waiting for such an old request.... Having to use smartvalues to copy the image link is not efficient because different projects have different permissions and so most of the times the users on the "clone" cannot see the links anyways

Like Karen Dyer likes this

+1 As I seem unable to jiravote or follow this feature request here goes my vote!

I guess same here with my vote +1

I shocked as this basic feature is not fkin available. This is mindblowing -.- How the fk they can release something without this option. 

Like Karen Dyer likes this

Taking back, they have released that June 26th. Finally!

I have the same issue and my automation rule dont copy the attachments when cloning a ticket,  it works for someone else?

Sorry my fault , it acctually works :-) thanks!

1 vote
Marlene Kegel - codefortynine
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Dec 09, 2020 • edited Apr 20, 2021

You can also automate cloning of issues including attachments with our Jira cloud app Deep Clone for Jira.

It is possible to create a Deep Clone post-function that clones on transition. Cloning attachments is also possible of course.

If you don't want to change the issue status to trigger a clone, you can integrate Deep Clone with Jira Automation using looping-transitions.

If you need more functionality don't hesitate to get in touch with our support. We're always open to implement new features.


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