Automation error for issue type update

i am having an issue with the automation since two day.
Suddenly the automation has been getting error since two days.
Previously the automation was working, the error is 

Error editing issues

abdullahtest-129 The issue type selected is invalid. issuetype

3 answers

0 votes
Tom Latham
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September 16, 2024

I've encountered an issue with 'Automation error for issue type update,' which seems to be related to the configuration or permissions in the automation rule. It might be caused by incorrect settings for the issue type or missing permissions that prevent the update. There could also be a workflow restriction preventing the automation from working. For a detailed solution, you can click here. If you need any further clarification or assistance, feel free to reach out. I'm happy to help if you run into any more issues

0 votes
Steven Zhang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2022

Hi there,

Thanks for reaching out! So we can get a little more info about this problem, it’s best if you raise this through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look.

Otherwise you can also take a screenshot of the rule you’re working with, and what you’re seeing in the Audit Log, and ask the community at https://community.atlassian.com/t5/Jira-Automation/ct-p/automation

For more ideas on how to use Automation, feel free to check out our template library here: https://www.atlassian.com/software/jira/automation-template-library

Cheers,
Steven

0 votes
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 3, 2022

Hi @Abdullah Sa'D Muhammad Answar Vencapah 

 

Can you share rule configuration? Also please check if issuetype is available in abdullahtest project

 

Regards,

Seba

Hi @Sebastian Krzewiński ,

The issue type is available in the project.
The automation was working since two week we are having the error .
sometime it work and sometimes it does not work the issue has happened for two weeks.
This is the configuration.
erorr forum.png

 

This is the error when it happen.
error automation issue type.png

 

Kind Regards,
Abdullah

Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2022

Can you expand entry with errors in logs by clicking show more and show what is there?

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