Automation - One to many Cloning

BenWade April 25, 2024

Hi everyone,

I created a custom multiple select field called "Clone to." My goal is to autoclone tickets from the project C into two other projects (A and B). So whenever I select a particular project in the 'Clone to' field, the ticket should be cloned into that project. I guess the problem is in my trigger. I do not know which trigger to use.

Do you have any ideas?




1 answer

1 accepted

5 votes
Answer accepted
Dexter de Vera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 25, 2024

Hi @BenWade ,

Use if/else block.

You may check the link how to use conditions.



When Value change - Clone to

If cloneto equal BI

      Then clone to project BI

Elseif cloneto equal Comex

     Then clone to project Comex

Suggest an answer

Log in or Sign up to answer