Automation Copy Form Failed
Hi all,
I tried to set an automation rule, when a JSM issue created, clone the issue to the other project, also attach the JSM form.
I created issue from JSM customer portal, the automation rule be ran successfully, saw the cloned issue in the other project, however, I also got 2 errors
1. When creating issue, I set the summary as {{issue.summary}}, but the cloned issue summary become CLONE - {{issue.summary}}
2. In the JSM issue, the form is submitted, but the form was not copy to clone issue, I checked the audit log, it shows "No form attached"
May I know what is the possible reason and how to fix it?
Thanks in advanced
