Auto-assign not following configuration

I have the "Allow unassigned issues" set to ON in Systems settings An the Default Assignee in the Roles section of the project set to "Unassigned". Still whenever i create a new issue, leaving the field assignee to "Automatic", it will set the Project Lead as assignee, ignoring my "unassigned" configuration! What can i do to make it work as it supposed to do? P.S: We use latest Jira Agile aka GreenHopper, could that have a negative effect?

1 answer

1 accepted

0 votes
Accepted answer

Ok, I found the SOLUTION:
There's another setting which we forgot to have a look at: The Component Lead. Where, it was set to project lead. I switched it to Default (Unassigned), now it works as expected.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,716 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you