Auotmatic priority change on card

I'm creating a new kanban board and haven't been able to find the setting that will automatically transition a card priority when moved from one colum to another. I have cards in my ToDo colum with a priority of "New Card" and when a resource moves it to the InProgress column, I'd like the priority to automatically change to "In Progress". I know this can be done, I've just been unsuccessful at finding where to configure this. Can someone shed some light on where I might find this setting?

1 answer

0 vote

By default JIRA doesn't change the issue priority during a transition.  It's only expected to change the issue status.   But this is something that you can configure.  It's not a board setting though, instead this is something you would need to configure in the workflow settings for this project.

If you have not modified on of these before I would recommend reviewing Working with Workflows.

Basically you would need to find this specific transition in the workflow, then edit this workflow.  You can add a post-function in this workflow that will update the field value for the priority field, and then set this post function to set the value to High.   After this change is made, you need to publish the workflow before transitions will have this effect of changing priority.

I've added a few screenshots to help explain how this can be done.



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot