We have upgraded JIRA from v 3.13 on a new server to v 5.2.
Attachments are working fine. However attachments that contain the letter Å, the letter is translated to the letter Ã. So then the attachment gets a 404 - Not found. I can find the attachment in the attachment folder on the server. How do we ensure that this translation do not occur ?
We are running on SUSE Linux 184.108.40.206-0.7-default #1 SMP 2010-05-20 11:14:20 +0200 x86_64 x86_64 x86_64 GNU/Linux, with MySQL v 5.0.67
I am currently working on your suppor ticket in https://Support.atlasssian.com.
This occur is because in JIRA 3, you are using different encoding which is Latin and when perform upgrade, the JIRA convert the Latin Encoding to UTF-8 as you can see in the attachment.
Å is actually Latin for Ã which is in UTF-8.
Do allow me some time to get the workaround for you.
Thanks for the patience and time.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs