Attach screenshot do not work wtih IE8

when I click attach screenshot menu,the dialog showed with a cursor that can see left top on the image paste area. And I cannot paste the image  with IE 8 , But I can paste image with chrome. What's wrong with it?

image2014-9-30 10:19:53.png

2 answers

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Ollie Community Champion Sep 29, 2014

Microsoft Internet Explorer(3)

 9.0 is supported
 9.0 in IE7 Compatibility Mode is not supported
 8.0 is supported
 8.0 in IE7 Compatibility Mode is not supported

Mozilla Firefox(3)

 Latest stable version supported

Safari (3)

 Latest stable version supported 
 Tested with 5

Chrome

 Latest stable version supported 
 Tested with 12

My JIRA version is 6.2.7, and I know IE 8 is supported,but I don't know why there is a cursor behind paste area,does the cursor affect so I cannot paste the image?

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Go for a higher version of IE, and if does not solve your problem use a tool that will help  you upload screenshot easily. Try Free Online Screen Capture.

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