I'm in the process of evaluating JIRA! Up to a couple days ago, I could access the Atlassian Market Place. Evaluation has not expired & our IT says the site
is unreachable! Why?
Same result on Windows 7 & XP.
Jira 6.1.0, 6.1.2 & 6.2.0
Originally, I tried to access the Atlassian Market Place from within the JIRA application. However, this was with 6.20_m02. This version is not recognized in the market place!
So I dropped back to 6.1.2 with similar results. I can view the plugins and any available updates. But can not load any of the plugins! See error messages below: (same on Windows XP & 7)
The site' https://marketplace.atlassian.com/ ' is accessible, see search result for Behaviour Plugin below:
Is this expected?
I have verified that my link to the outside world is blocking the downloading of the plugins I've tried.
My work around is manually try to download the respective plugin(s), wait for the download to fail, forward the link to an email account that I can access on my smartphone, download the respective jar file(s) to the external microSD card, transfer the jar file(s) to the server running JIRA, from the manage plugins screen upload the jar file(s) to install.
Take a look at this page: https://confluence.atlassian.com/display/UPM/Problems+Connecting+to+the+Atlassian+Marketplace
In particular, you'll need to unlock https://dq1dnt4af4eyy.cloudfront.net/ from your company's firewall.
In the meantime, you can go to marketplace.atlassian.com, download the plugin you like by going to the "Details" tab and then clicking Download link from the "Resources" section. Then you can go to your JIRA instance and upload the file manually by choosing "Upload Add-on" from the "Manage Add-ons" screen.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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