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Atlassian Login Malfunction Edited

Every time I login successfully to Atlassian Cloud server using the [Login with Google] option, I just keep getting this terrifying message:

To keep your account secure, please verify your login.

Email address

Verification code

But every time I touch the [Verify your account] button, it says 

<!> Provided verification code is invalid

 

No emails are ever attempted to be sent from Atlassian to my email, so I have no idea what they expect me to guess to put into that extremely annoying Verification code box.

 

And every time I touch the [Resend verification code] button, it just keeps repeatedly spewing these horrible LIES!

Email sent
We sent you another verification code

 

But in real life, nothing is ever sent.

 

Actually, everything was working fine a few days ago.

 

How can I force Atlassian to quit asking about those lies? Or how can I force Atlassian to actually try to send an email, as it's claiming to do? Or how much longer do I need to wait until Atlassian will finally allow login to function properly again?

2 answers

1 accepted

1 vote
Answer accepted

The Atlassian servers had this account set Internally to Bounce for some reason. The Atlassian Admins were finally able to remove the claws of death on this account, then everything suddenly started working again.

OH, and by the way, all my other 200 or so G-Suite users are able to login perfectly because they never see that horrifying Verification Code garbage lies. So it's really only just this ONE user that is super locked up all the sudden. I think this user just need to be UnStuck on the Atlassian side. But I have no idea what could cause these bugs. And our business is hurting badly when a user is blocked from login like this.

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