Assignee in filtered overview different to that within issue

Good morning, or evening depending on where you are.

I think I can make this one quick:

When I use a filtered view of issues the 'assignee' indicated on one specific issue is not the person I would expect from my workflow (which has a custom event assigning to a person on the transition leading to the current status)

However when I go into the issue view the assignee IS indicated as the person I would expect. It is almost as if the filtered view (which shows all issues) is one step behind on this particular issue.

Any ideas? I hope I was clear enough!

Thank you.

Paul

3 answers

1 accepted

This widget could not be displayed.

Hi Paul

In your workflow ensure you have the "event assigning to a person on the transition leading to the current status" listed before the "Re-index" jira post function.If it is listed before the re-index piece on the post-function tab it will cause the wrong assignee to appear as you describe.

Regards,

Cyril

This widget could not be displayed.

Hey Paul,

Try reindexing and see if this solves the issue.

https://confluence.atlassian.com/display/JIRA/Search+Indexing

Thank you

Bhushan

This widget could not be displayed.

Thank you - these worked. I really appreciate the advice.

Paul

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

112 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you