Assignee Field Not Available When Creating Issue

When creating a new task in Jira, the Assignee field does not appear by default.  When attempting to add the field (Configure Fields > Where is My Field, typing Assignee), I receive the following error:

 

"The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation."

2 answers

1 vote

Hi Chris,

There "Where is my field" error is a bug being tracked at:

https://jira.atlassian.com/browse/JRA-40658

Please make sure the Assignee field is present in the screen associated to the Create Issue operation in your project, and it is not hidden in the field configuration as well. Please see Configuring Fields and Screens for more details about this.

Cheers,

Clarissa.

This is probably since the field is not part of the Create screen for that relevant Issue Type.

Follow this page to make sure Assignee is part of the create screen.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

172 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you