Evaluation keys are for the highest user tier available and are compatible across stand-alone product/add-on user tiers and license types.
You may like to refer to the page https://www.atlassian.com/licensing/purchase-licensing which provides most answers on licencing.
it will depend on how the plugin checks the number of users for compatibility. Some plugins complain (or simply fail to work) if the plugin licence is less than the JIRA base licence number.
Unfortunately it is not always obvious what has happened. If you are running on your own server it is worth checking the logs for any reported conflicts.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs