Allow a goup to view an issue if a custom field is set

We would like to make jira issues that have our "customer visable" custom field set to true, visible to our technical support team.

Is there a way to make issues within a project viewable to a certain group if we have a custom field set?

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Accepted answer

Thanks Guys for solutions. I ended up using the issue security levels and also adding javascript to my custom field so when it was checked it would trigger a change to the security level for the field.

Glad to here that Steve! Remember to mark the answer in order to help other users!

1 vote

You can use Issue Security levels but it doesn't work based on a custom field value set to true or not. Instead, you should have a user/group custom field on the issue and use that in the security levels. The user/group custom field should then be populated with the appropriate values when the issue is created/edited.

I found this plugin called Field Security Plugin for Jira that I think that it is something like what you are looking for.

The problem is that it is a paid plugin

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