We would like to make jira issues that have our "customer visable" custom field set to true, visible to our technical support team.
Is there a way to make issues within a project viewable to a certain group if we have a custom field set?
You can use Issue Security levels but it doesn't work based on a custom field value set to true or not. Instead, you should have a user/group custom field on the issue and use that in the security levels. The user/group custom field should then be populated with the appropriate values when the issue is created/edited.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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