Allow a goup to view an issue if a custom field is set

We would like to make jira issues that have our "customer visable" custom field set to true, visible to our technical support team.

Is there a way to make issues within a project viewable to a certain group if we have a custom field set?

3 answers

1 accepted

Thanks Guys for solutions. I ended up using the issue security levels and also adding javascript to my custom field so when it was checked it would trigger a change to the security level for the field.

http://confluence.atlassian.com/display/JIRA/Fields+Allowing+Custom+HTML+or+JavaScript

Glad to here that Steve! Remember to mark the answer in order to help other users!

1 vote

You can use Issue Security levels but it doesn't work based on a custom field value set to true or not. Instead, you should have a user/group custom field on the issue and use that in the security levels. The user/group custom field should then be populated with the appropriate values when the issue is created/edited.

http://confluence.atlassian.com/display/JIRA/Configuring+Issue-level+Security

I found this plugin called Field Security Plugin for Jira that I think that it is something like what you are looking for.

The problem is that it is a paid plugin

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

164 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you