It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Agile Wallboard Gadget no content (it shows the top menu)

Rajiv Karamat Jun 08, 2015


After upgrading to JIRA 6.4.5 and upgrading all the neccessary add-ons, I saw this (see printscreen below) on my wallboard/dashboard when I started the new version of JIRA. The Agile Wallboard Gadget shows no content/project, only the home menu which is already visible at the top of the screen.

I'm logged in as an administrator. Shouldn't I be able to see all projects on the wallboard/dashboard? Should it be case that I'm not allowed to see the project, I still don't understand why the content is showing the top menu again...

Does anybody have an idea what causes this? And what I can do about it?

Kind regards,



printscreen Jira Wallboard.PNG

1 answer

1 accepted

0 votes
Answer accepted
Boris Berenberg Community Leader Jun 08, 2015

It means that the user you are logged in as doesn't have access to that project. I would confirm that you can access the issues via the normal UI. If you can not, use the to help you fix the issue.

What happens if you click on the login link?

Rajiv Karamat Jun 08, 2015

Thanks for your answer, Boris. It's not visible which project it is (see before mentioned printscreen). So, when logged in as a user, i don't know which project to look at. When I click on the log in link, a message shortly appears for one second which says something about ".../greenhopper/1.0/.../json, cannot be found". I followed the steps according to this link,, when I updated from Atlassian Greenhopper 6.2 add-on to JIRA Agile 6.7 add-on. Although, I didn't migrate any boards manually. Could this have anything to do with the problem?

Boris Berenberg Community Leader Jun 09, 2015

What happens if you click on the upper right of the gadget and configure it?

Rajiv Karamat Jun 10, 2015

Screen stays the same when I click 'edit'. However, it is possible to delete it. It was probably some sprint that was on the wallboard twice due to which it couldn't show any content. It would probably be more logical if it would say why the gadget can't show any content and which project it concerns. Yet, it shows the top menu and that's what got me confused. I've deleted the wallboard, put something else on it and haven't had any problems since. Thanks for te help, Boris!

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Try Jira Cloud for Outlook: Organize your work without leaving your inbox

Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...

835 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you