Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Groups
Explore all groups
Community resources

After upgrade no welcome-guide

Michael Coburn
Michael Coburn Mar 08, 2017

I upgraded JIRA and installed JIRA Service Desk.  I created an IT Help desk and if directs me the welcome-guide but nothing is displayed.

 

 

Answer
Watch
Like Be the first to like this

2 answers

0 votes
Jack Brickey
Jack Brickey Community Champion Mar 08, 2017

when you say nothing is display do you mean a blank screen? Which browser are you using and version. I ran into an issue with users of IE that required an update to the browser. Check Firefox/Chrome/Safari.

Reply
0 votes
Gerry Tan
Gerry Tan Atlassian Team Mar 12, 2017

What version of JIRA & JSD are you upgrading from & to?

Reply

Suggest an answer

Log in or Sign up to answer
Community showcase
Jessica Seitz
Jessica Seitz
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

1,266 views 17 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you