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I upgraded JIRA and installed JIRA Service Desk. I created an IT Help desk and if directs me the welcome-guide but nothing is displayed.
when you say nothing is display do you mean a blank screen? Which browser are you using and version. I ran into an issue with users of IE that required an update to the browser. Check Firefox/Chrome/Safari.
What version of JIRA & JSD are you upgrading from & to?
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we have the same issue, how did you resolve this?
Jira v8.5.6
JIRA Service Desk Application v4.5.6
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