After setting up the Jira issue collectors, how can I embed the code on target website

[Rajesh Upputuri]

Hi, I have tried using Jira issue collectors and I have set it up in my project and I got a code snippet to embed into target website. But I am unable to do that, I can't see the issue collector link even after I embedded the code. Kindly help in this. 

My Jira instance: https://tools.publicis.sapient.com/jira/

[Brant Schroeder]

@Rajesh Upputuri if you just create a basic HTML page on your desktop and embed the code snippet into that page does it work?  

If it does you might have a firewall rule on the site that prevents the script from reaching your Jira instance. You would need to work with the individuals that manage your web application instance.  There also might be additional security settings in place or Jquery that could be preventing it.