After clicking "Create" I would like the Description field to have information ready Edited

This is specifically for a "Bug". Our process is that the description field for a Bug has minimum details, below.  I cannot do this as a post function. I need it for the specific issueType immediately in the Description field.

Running latest .v of JIRA Cloud


Does anyone solve for this?




*Steps to Reproduce*:



*Actual Result*:

*Expected Result*:


1 answer

0 vote
Josh Steckler Community Champion Apr 13, 2017

Hi Dave,

I don't think this can happen today for Cloud. There is a highly voted suggestion here asking for the ability to set defaults on system fields:

Thanks, Josh. Doesn't look I'll have this solved anytime soon.

Probably not. The only thing you might be able to do as an alternative (without plugins) would be to create another multi line text field and put that on your create screen. Then, in the Create issue postfunction, use the "Copy value from other field" function to copy the text from the new custom field to the description. You'd also have to add the "Store Issue" postfunction to the create transition.

You wouldn't need to show the new field on the View screen or edit screen because the user's entered text would now live in Description.

You can set defaults into custom multi line text fields. I used my multi line field "Root Cause" when trying this out, but you could call it whatever you want. One downside is that you wouldn't have the WYSIWYG editor that recent versions of JIRA have for Description.



Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

891 views 3 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you