After clicking "Create" I would like the Description field to have information ready Edited

This is specifically for a "Bug". Our process is that the description field for a Bug has minimum details, below.  I cannot do this as a post function. I need it for the specific issueType immediately in the Description field.

Running latest .v of JIRA Cloud

 

Does anyone solve for this?

 

 

*Issue*:



*Steps to Reproduce*:

#

#

*Actual Result*:

*Expected Result*:

 

1 answer

0 vote
Josh Steckler Community Champion Apr 13, 2017

Hi Dave,

I don't think this can happen today for Cloud. There is a highly voted suggestion here asking for the ability to set defaults on system fields:  https://jira.atlassian.com/browse/JRACLOUD-4812

Thanks, Josh. Doesn't look I'll have this solved anytime soon.

Probably not. The only thing you might be able to do as an alternative (without plugins) would be to create another multi line text field and put that on your create screen. Then, in the Create issue postfunction, use the "Copy value from other field" function to copy the text from the new custom field to the description. You'd also have to add the "Store Issue" postfunction to the create transition.

You wouldn't need to show the new field on the View screen or edit screen because the user's entered text would now live in Description.

You can set defaults into custom multi line text fields. I used my multi line field "Root Cause" when trying this out, but you could call it whatever you want. One downside is that you wouldn't have the WYSIWYG editor that recent versions of JIRA have for Description.

description_postfunction.png

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

795 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you