After Tempo licence expires, what happens?

If we do not renew our Tempo licence, will all the times we logged against various issues be gone?

2 answers

1 accepted

Hi Shreena,

When your license expires, you will still be able to use Tempo and all your data is still available. You will not be able to upgrade your Tempo to a version that was released after the expiry date of your license. If you do not renew you license within a year of the expiry date and want to upgrade later, you will need to buy a new licence. If you renew your old license within this year, you get a 50% discount for licenses for more than 10 users (this renewed license is then valid until 1 year after the old license ran out).

Kind regards,

Susanne

If we are trialing Tempo OnDemand under evaluation, does this still apply? i.e. once the month is over, we won't lose all the times we have entered if we decide not to carry on with Tempo (this is unlikely, just asking).

When you stop using Tempo, no data will be lost. We store most of the Tempo specific data in the JIRA property tables but some data is stored with the JIRA Active Objects plugin. This means that all the Tempo data is in the JIRA database.

Great! Thank you for your support.

0 votes
Pedro Souza Atlassian Team Jun 26, 2014

I believe the time logged will not be lost, but you will lose access to the plugin module.

Please, contact the vendor at: http://www.tempoplugin.com/faqs/for more accurate information.

Cheers.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot