After Tempo licence expires, what happens?

If we do not renew our Tempo licence, will all the times we logged against various issues be gone?

2 answers

1 accepted

2 votes
Accepted answer

Hi Shreena,

When your license expires, you will still be able to use Tempo and all your data is still available. You will not be able to upgrade your Tempo to a version that was released after the expiry date of your license. If you do not renew you license within a year of the expiry date and want to upgrade later, you will need to buy a new licence. If you renew your old license within this year, you get a 50% discount for licenses for more than 10 users (this renewed license is then valid until 1 year after the old license ran out).

Kind regards,


If we are trialing Tempo OnDemand under evaluation, does this still apply? i.e. once the month is over, we won't lose all the times we have entered if we decide not to carry on with Tempo (this is unlikely, just asking).

When you stop using Tempo, no data will be lost. We store most of the Tempo specific data in the JIRA property tables but some data is stored with the JIRA Active Objects plugin. This means that all the Tempo data is in the JIRA database.

Great! Thank you for your support.

0 votes
Pedro Souza Atlassian Team Jun 26, 2014

I believe the time logged will not be lost, but you will lose access to the plugin module.

Please, contact the vendor at: more accurate information.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,714 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you