After Jira upgrade, crowd logins no longer work

  • I did not upgrade/modify the java install which means the keystore is in tact
  • upgraded JIRA to 6.4.11 from 6.3.9
  • JIRA server name in prod and dev are 
    • sjcjira01-corp.tlcinternal.com and proxy is jira.tlcinternal.com 
    • jira-dev.tlcinternal.com and proxy is jira-dev.tlcinternal.com
  • crowd server name sjccrowd01-corp.tlcinternal.com no proxy

We have some legacy accounts on crowd.  When attempting to use the crowd directory through JIRA I get this:

Test basic connection : Failed

javax.net.ssl.SSLException: hostname in certificate didn't match: <sjccrowd01-corp.tlcinternal.com> != <jira.tlcinternal.com> OR <jira.tlcinternal.com> OR <www.jira.tlcinternal.com>
I'm confused on what its looking for since this was working without issue before.  We have a wildcard and an intermediate cert in the cacerts file of the java.  Please help!

1 answer

0 votes

You need to import Crowd's public cert to JIRA's java keystore. See https://confluence.atlassian.com/jira/connecting-to-ssl-services-117455.html for more details.

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