You can't just drag and drop an email to an issue to capture it, but you can use this plugin https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue to make the operation easier.
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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