Add field to "Close issue" screen

Hi,

i need to add a custom field to the "Close issue" screen. I have created the field but I don't find where to modify the "close issue" screen.

Can someone please help me on it?

4 answers

Hopefully this thread will give you the answer you need

https://answers.atlassian.com/questions/292240

 

Thank you it works!

Last question, is it possible to make it a required field?

Hi - I am no expert at this and pretty new myself, but when I had to make a custom field a required field I created a new Field Configuration.

However, this only applied to custom fields for 1 Project

I understand that I can configure the field to be mandatory editing "Default field configuration", but even if the field is only associated to the "close issue" screen when I create a new issue in the "created issue" screen I do not see my custom field but when I click on create it always fails because it says to me that my custom field is required.

Hi Sergio

As I said, I created a new Field Configuration to make the fields mandatory and did not just edit the default configuration.

This worked for me because the fields were only required for one project so I was able to associate that project with the new Field Configuration.

However, as yours is for the closed issue screen, I am not sure how this would be done as I assume that you would need the custom field for all projects, and then you would be back to the same problem that you have with editing the default configuration.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

506 views 3 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you