404 error on "com.idalko.jira.plugins.igrid.WelcomeAction.jspa"

I installed Idalko Table grid plugin (Version 1.18.4) and pasted the trial license (Evaluation, Unlimited-user commercial license, Standard, expires Mar/26/16). When I click on "Get started" button, I get 404 error on the WelcomAction.jspa page (I didn't include the full URL on purpose): /com.idalko.jira.plugins.igrid.WelcomeAction.jspa (as shown below)

 

Oops, you've found a dead link.png

2 answers

Was the add-on enabled when this happened ?
Can you forward the case to support dot tge at idalko dot com ?

 

@Francis Martens (iDalko), yes the add-on was enabled when I received the error.
Also, per your instruction I forwarded the case to requested address.

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