This anoys me a lot.
Every time a customer has commented a JIRA Issue (actually also on support.atlassian.com) I get 2 mails:
XXXX updated SUPPORT-1000
XXXX commented on SUPPORT-1000
The Notification scheme says:
|Issue Comment Edited||
But why is a comment also a update (well there is no Issue Edited, I suppose thats why).
I guess I cant remove the Issue updated, as an actual Edit notification to the issue will be missed then.
But its stupid to recieve 2 mails....
I think that there is a way to not receive two emails every time a change is made.
Hopefully this is helpful.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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