Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,766
Community Members
 
Community Events
165
Community Groups

automatic assignment based on custom field value

Dear all

I have seen in so many question people are asking how they can assign a ticket for some one based on a custom field value, here I have something for you guys which is 100% working. 

Please dont forget to vote. 

Go to the project setting 

Automations

Create new rule 

Issue created 

Assign issue << Specify user << Name of the user

in conditions 

issue fields condition

field: service team then Set the condition :equal and Value : to one of your values 

remember you have to create new rule for each user. 

1 comment

Kishan Sharma Community Leader Aug 08, 2021

great, Thank you for sharing @Muhammad !

Like Muhammad likes this

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you