Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Workflow - How to use custom field values to transition to different status

Use Case

Based on Custom field value the approval has to go to specific groups.

 

For example – Zone-1 user requests should go to Zone 1 approvers.  Zone-2 user requests should go to Zone-2 approvers.

Solution

  • Add a custom field in the request called Zone which will have the values Zone-1, Zone-2 etc.
  • Add custom fields Zone -1-approvers, Zone-2-approvers etc.
  • Question – How to set up the Workflow using the custom fields to check the custom field value and transition to a specific status.

1 comment

Generally not the right reason to trigger transitions, but it should be possible.

You will need to look at Automation or Scripting apps.  A glance at my usual library of scripts makes me think a listener for Cloud Jira could be built to spot changes in your custom field, work out what transition to execute and do it.  But it would have to be very tightly coupled to the workflow.

Like Alexander Pappert likes this

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you