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Copying from Parent to SubTask

Hi there everyone. 

Environment : Jira Cloud, in a Team Managed Project. 

Rule : 

when a subtask is created, priority and a custom field called "IT Subproject" values should be copied from the parent Task to the SubTask. 

In attachment the rule schema and the error details. 

I followed some online tutorials, and everything seems to be right.
Looks like the rule cannot find the parent informations.

The steps I work are : 

- Create the TASK, set the assignee, the priority and the IT Subproject, Title, Description 

- Create the subtask via " Add Child " button.

 

Thank you for your help.

-cg

 

 

AutomationRule_1.jpgAutomationRule_2error.jpg

 

 

1 comment

Hi @Carlo Gonella 

 

Please check if both fields are on edit screen for sub-task issue type.

 

Regards,

Seba

Hi Seba, thanks for your answer. 

 

Both fields are on edit screen for the sub-task type 

Any suggestion ? 

 

AutomationRule_4edit.jpgAutomationRule_3edit.jpg

Tuff one but we will resolve it ;)

 

Please add new action Re-fetch issue data (link) after condition and see what happen.

Similar problem was described here - https://community.atlassian.com/t5/Jira-Software-questions/Automation-copy-from-parent-not-working/qaq-p/1424773

Like Carlo Gonella likes this

Thanks Seba.

It works. Even if when I create the new issue from the "Add Child", it shows the standart values ( unassigned, no subproject, priority high), when I click to see the details, it works perfectly.

 

Thanks again.

Carlo

@Carlo Gonella I'm glad that I help :)

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