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Can we trust Atlassian products to be in core of our business processes. We asked this question yourselves a few years ago when we started to use Atlassian products and answer was yes.
Yesterday our Jira and Confluence instances goes down. All our information for now is inaccessible and our business processes stopped. We can't get any support person for phone call and can't get our information. It is shame for Atlassian and it is very alerting for current and new customers ! Ask yourselves - can you trust Atlassian when they just leave clients without support and without access to information in cloud products.