It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Calling all Jira Cloud users! Give us feedback on our exploration of a new navigation. Edited

Matt Tse Atlassian Team Jul 09, 2019

Hi everyone!

My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the experience and are happy to announce that we have an exploration of the navigation that you can try today.


What do you need to get started?

To be eligible for this prototype you'll need to:

  1. Be a user of Jira Software, Jira Service Desk or Jira Core (Cloud only)
  2. Use Google Chrome as your primary internet browser



All you need to do is install our Atlassian Navigation Prototype Chrome extension on your browser. Once you have, navigate to a Jira near you and refresh your browser. That's it!


What will happen?

Navigating in Jira now will use our new navigation. Everything should work as it used to and you can keep using Jira as normal. Please note that if you are using Confluence Cloud, you will also have the ability to toggle on/off the exploration for Confluence.


We need your feedback!

Help shape the future of Jira Cloud. If you have any general feedback, bug reports, ideas or suggestions we'd love to hear from you! Simply click the "Navigation Feedback" link in the navigation and your feedback will go straight to us!



Disabling the extension

If for some reason, you need to disable the extension you can remove the extension at any time or simply disable it from your Chrome extensions menu. 


Thanks for your time. Feel free to leave comments below or submit in-product feedback. If you’d like to chat directly, please email me at mtse[at]atlassian[dot]com.




Administrators too? o just simple users?

Like # people like this
Matt Tse Atlassian Team Jul 09, 2019

Hey @Manuel , admins are more than welcomed to try the extension out. It's not limited to any particular role. 

Also, feel free to send it to your end-users @Manuel if you think that will help us get a diverse range of feedback! 

Like # people like this

When will there be support for Safari ??

Matt Tse Atlassian Team Jul 09, 2019

Hey @Dwight Pfundstein , there are no plans for this extension to be supported on Safari browsers at this time. Because it is our very first exploration, we're starting very small and will continue to iterate based on the feedback. 

Hello @Matt Tse, I really like the horizontal bar experience so far! It'd be great to get a "Board" button as well - I've already sent a feedback about this :)

Will you consider adding this experience though Jira labs? Some users don't have enough rights on their computer to install a Chrome extension.

Like # people like this
Matt Tse Atlassian Team Monday

Hey Manon! Thanks for sharing your feedback with us. We haven't landed on a final design, so I'll relay that back to the designers working on this.

In terms of making this available through Jira labs, it's not completely off the table right now but I also can't guarantee when it might come. I'll try my best to keep the you and the rest of the community updated as we go further.



Like Manon Soubies-Camy likes this
Sherif Mansour Atlassian Team Monday

@Manon Soubies-Camy would love to hear more about what part of the navigation experience do you like? Has it improved anything for you?

Manon Soubies-Camy Community Leader Tuesday

Hi @Sherif Mansour,

The horizontal bar makes it much easier to navigate through projects and issues. With the vertical one, I always feel like I'm doing too much clicks to get where I need to be. The g + g shortcut doesn't work everywhere on Jira Cloud (and it doesn't work anywhere on Confluence Cloud), so I often have to click through several menus.

Also, I have 500 users on my Jira Cloud and a lot of them don't see the + to create an issue or the 🔎 to search for issues. With the horizontal bar, the "Create" button is clear and they understand right away they need to click on Create to, well, create issues :)

Like # people like this

Good Morning Matt

Well I was expecting the view to look like this in my browser:

2019-07-12_5-56-42.jpgBut instead it looks like this:

2019-07-12_5-56-19.jpgCan we get the screen to go back to the one at the top and stay there?

Matt Tse Atlassian Team Monday

Hi @Sandra Bryant ,

Thanks for sharing your feedback with us. This new issue view is an experience handled by my colleague @Yousef Abusamak and his team. He should be able to answer your question better than I can.

Ok I like the navigation this is great. I want to share with my team. Can we keep it?

jira navigation.JPG

Like Matt Tse likes this
Matt Tse Atlassian Team Monday

Yes, absolutely you can! As long as your team uses Chrome as their primary browser, they are more than welcomed to install the extension and use it for as long as they want.

Just to reiterate that this is very much an exploration at this stage so we can't make any guarantees on how long the extension will be supported. We are super grateful for the outreach and thank you so much for your time!

Sherif Mansour Atlassian Team Monday

@Sandra Bryant would love to hear why you feel the new navigation is great for you? Any specific things that stand out? 

Like Matt Tse likes this

I can't seem to keep the Chrome plugin enabled for Jira Horizontal Navigation.  It appears to remain off even though I turned it on by clicking the button.

Here's what I did:

  • Navigate to a Jira page.
  • Click the Atlassian icon on my browser.
  • Turn on Jira horizontal (see image below).
  • Manipulate issues in Jira.
  • Click on the Atlassian icon on my browser again.

At this point the Jira switch is off.


Am I doing something wrong?

John Duncan Atlassian Team Friday

Hi Scott, 

Firstly thanks for your interest in trying out our navigation exploration!

We think the reason the chrome plugin keeps disabling itself is because it accesses files from our prototype server. While this is fine for most users, some companies may block certain domains. 

You could test this by using your phone as hotspot or trying on a different network and device.

Let me know how you go :)

How can we reach jira cloud via rest services?


Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you