Automate online site-backups for Jira and Confluence without programming

[Gregor Mitchell]

@César Muñoz I've been trying to get a Linux script to work for this purpose but I have been successful with the powershell version. https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/backup-jira-api-token.ps1

It works.  It's just that it requires a windows server which I don't readily have.  I've run it from my windows 11 desktop successfully.

[Nicolás Guzmán]

Thanks @K_ Yamamoto for your efforts. 

I'm also wondering if this implementation might work for automating Jira Cloud backups for Server?, I mean, to get a backup that I can restore in a Server instance.

Finally, since this backup doesn't include information in Jira Assets, is there any way we can generate one by Automations?

[Vish Reddy _Revyz_]

Hi @Nicolás Guzmán 

I don't believe a backup taken from the cloud can be restored back into a server instance.

Unfortunately I don't believe there is a solution for Automations backup at this point.

BTW - We are building support for Jira Assets both backup & granular restore in our Revyz backup as a service app. Happy to share more details if interested.

[Maria Korolenko]

For anyone looking for  "one tool backs up everything, I'd recommend Rewind. We backup Jira, Confluence and Bitbucket. GitHub as well if you're using it. 

Jira Service Management and Jira Work Management are included in Jira backups. 

 It's SOC2 compliant and users who are HIPAA compliant are using Rewind as well. 

The Atlassian team recommends us as their third-party backups for Confluence.  

[Krzysztof Przeor]

Hi, I will run the powershell script
https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/backup-jira-api-token.ps1
When I want to automate the download process through the task scheduler, the download hangs :/ The problem does not occur when the script is run manually. With the task scheduler it always hangs from when the copy exceeded 10gb, sometimes 500mb will be downloaded, sometimes 6gb and the file is corrupted. Anyone had this problem and know a solution?

[Dominik Spescha]

Hi everyone
I'm trying to use the Backup script for Jira Cloud. I always get the error "{"message":"Client must be authenticated to access this resource.","status-code":401}" Does anyone know how to solve this? I also tried to modify the curl to use the API Token but still the same.

[Dominik Spescha]

The links in the article point to an older version of the script. These are the latest versions.

• https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/Confluence-backup.sh
• https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/Jira-backup.sh

[Gonchik Tsymzhitov]

Nice job!

[adithya]

Hi,

i have this issue when try to create automation. i fill the headers based on this article.

any idea how to fix it ?

[adithya]

Hi,

i got Response412Precondition Failed when i try this automation.

Date: Mon, 16 Oct 2023 13:01:23 GMT

Content-Type: application/json;charset=UTF-8

Server: AtlassianEdge

Timing-Allow-Origin: *

X-Arequestid: 4dcc80c09590f25e75b01c40059d1e74

Set-Cookie: atlassian.xsrf.token=4254168488df260eeb94784904a3d937e984e26e_lin; Path=/; SameSite=None; Secure

X-Aaccountid: 6024c219f6e6c500690f1077

Cache-Control: no-cache, no-store, no-transform

X-Content-Type-Options: nosniff

X-Xss-Protection: 1; mode=block

Atl-Traceid: 904a6919255d3d46

Report-To: {"endpoints": [{"url": "https://dz8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}

Nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}

Strict-Transport-Security: max-age=63072000; includeSubDomains; preload

Transfer-Encoding: chunked

[Nagabharana S]

Hi @K_ Yamamoto ,

Just wanted to understand if the above shared steps to backup Jira cloud (auto) would track its activity in logs?

cc : @Aarti Jadhav 

[bhanu teja]

Hi @K_ Yamamoto 

we have a requirement In cloud to auto backup I tried the above steps in automation but throwing errorin automation can you please help on this