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I started to use Work Management/Task tracking for my work. I also have the Jira app installed on my iOS.
Im getting a notification to the app, for example if my colleague adds the comment to the task.
However, I cant find a way how to get a noticiation when due date (or task start date) is approaching. Is there a way to configure this?
Notifications are driven by events. By default there is not an "approaching due date" event. However you can use Automation to achieve your goal.
Trigger - scheduled daily
Condition - compare due date to now
Action - add comment or send email
There actually may be a rule template in the Automation Library you could use as a starting point.
yep, I found that via google too.
Tho I dont want to receive an email or add comment. Im missing the option to notify in the app in the Automation.
Do I understand correctly that if I remove email notification, for example for a comment action, I will also not get it to the app?
Thanks for clarify.
So I just used the comment as an example of how you could get a notification. Actually this is likely how I would implement as the comment could be useful historically. For example "Reminder: This issue is due in 5 days." Methodology aside, my point earlier was that a notification is not created based on the due date, this includes email and bell notifications. You must cause an event to occur within the issue to result in a notification.
I was just trying to find documentation on exactly what drives the "bell" notifications but could not immediately locate.